Privacy Policy

Effective Date: April 1, 2024

This Privacy Policy (“Policy”) describes how Road Wave Records (“Road Wave Records,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our websites, online stores, social media pages, and any other digital services or platforms that link to this Policy (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein.

1. Who We Are

Road Wave Records is an independent record label and entertainment company dedicated to discovering, promoting, and supporting musical artists and creative talent. We operate digital platforms to promote music, events, and related content, and to engage with fans, partners, and customers worldwide.

For the purposes of applicable data protection laws, Road Wave Records acts as the data controller responsible for determining the purposes and means of processing your personal information.

2. Information We Collect

We may collect personal and non-personal information from or about you in the following ways:

(a) Information You Provide Voluntarily

When you engage with our Services, we may collect:

Full name, email address, phone number, and mailing address
Payment details and billing information (for purchases or services)
Account or login credentials (where applicable)
Social media handles or links
Communications, inquiries, or feedback submitted to us
Content submissions, contest entries, or newsletter sign-ups

(b) Information Collected Automatically

When you access our Services, certain information may be automatically collected, including:

IP address, browser type, operating system, and device information
Website usage data such as pages visited, links clicked, and session duration
Cookies and similar tracking technologies (see Section 8 “Cookies” below)
Location or network information derived from your IP address

We may receive limited information about you from third-party service providers, social media platforms, and marketing or analytics partners consistent with applicable law.

3. How We Use Your Information

We may use the information collected for the following purposes:

To provide, operate, and maintain our Services;
To process transactions, orders, or event registrations;
To communicate with you regarding updates, releases, and promotional materials;
To manage subscriptions, contests, or fan engagement programs;
To respond to inquiries, support requests, or feedback;
To personalize and improve your experience on our website;
To ensure the security and integrity of our systems;
To comply with legal obligations, regulatory requirements, or law enforcement requests.

4. Legal Basis for Processing (Applicable to EU/EEA Residents)

Where required by law, we rely on one or more of the following legal bases to process personal data:

Your consent (e.g., subscribing to our mailing list);
Performance of a contract with you;
Compliance with legal obligations;
Our legitimate interests in operating, promoting, and securing our Services.

5. How We Share Information

We may share your information with:

Service Providers who perform functions on our behalf (e.g., payment processors, hosting providers, marketing partners);
Artists, managers, or affiliates involved in collaborative promotions or campaigns;
Regulatory authorities or law enforcement as required by applicable law or legal process;
Business partners or successors in the event of a merger, acquisition, or asset transfer;
Other third parties only with your express consent or as otherwise disclosed at the time of collection.

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. Once information is no longer needed, it will be securely deleted, anonymized, or otherwise rendered unusable.

7. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support advertising and analytics.

You may adjust your browser settings to refuse or delete cookies. Please note that some portions of our website may not function properly if you disable cookies. For more information about cookies, visit www.allaboutcookies.org.

9. Children’s Privacy

Our Services are not directed toward individuals under the age of thirteen (13). We do not knowingly collect personal information from minors without verified parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access and obtain a copy of your data;
The right to request correction or deletion of inaccurate information;
The right to withdraw consent or object to processing;
The right to data portability.

To exercise any of these rights, please contact us at the address provided below. We may require verification of your identity before fulfilling your request.

11. International Data Transfers

If you are located outside Ghana, please note that your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. By using our Services, you consent to such transfers as permitted by law.

12. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. Any material changes will be posted on this page with an updated effective date. Your continued use of our Services following such changes constitutes acceptance of the revised Policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: info.roadwaverecords@gmail.com